Shipping policy

Last updated: August 2026

At Oakora, we want your wood restoration salve to arrive safely and as quickly as possible. Here's everything you need to know about shipping.

Processing Time All orders are processed within 1-2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Times Standard shipping typically takes 6-12 business days from the date of shipment, depending on your location. Please note that shipping times are estimates and not guarantees — occasional carrier delays may occur, particularly during peak seasons or holidays.

Shipping Cost We offer free standard shipping on all orders within the United States. International shipping is not available at this time.

Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your package's progress. Please allow 24-48 hours after receiving your tracking number for the carrier's system to update.

Incorrect Address Please double-check your shipping address before completing your order. Oakora is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, we will reship the order at the customer's expense.

Lost or Damaged Packages If your package appears lost or arrives damaged, please contact us at [YOUR EMAIL] within 7 days of the expected delivery date. We'll work with you and the carrier to resolve the issue as quickly as possible.